As a COVID Safe Business under the New South Wales government, Our Tama Swim Fulfilment Centre and delivery partners are adhering to the latest COVID-19 Public Health Orders to ensure the safety and wellbeing of our employees and customers.
This includes conducting contactless deliveries and ensuring our packaging staff adhere to physical distancing and hygiene and safety precautions.
AUSTRALIAN Orders:
We offer FREE Shipping for all Domestic orders, using Australia Post.
Standard Shipping: FREE - For ALL Orders
Express Shipping: FREE - Orders Over $200
Express Shipping: $6.95 - Orders Under $200
INTERNATIONAL Orders:
We offer express worldwide shipping on all International orders using Australia Post. Please note we cannot ship to a PO BOX and Customs and Duties are not included.
Express Shipping : $35
Estimated Delivery Time
Orders placed before 1:00 pm will be dispatched within 1-2 business days. You will receive an email confirmation once the order has been shipped. Please note, processing times do not include weekends or public holidays.
Australia - Standard Shipping: 2-5 business days
International - Express Shipping: 5-14 business days. Please check tracking once shipped.
- IMPORTANT: Due to Covid-19 our couriers may be experiencing additional shipping delays. Please contact customer service at info@tamaswim.com.au if you have any questions about your order or shipping times.
Tracking Your Order
Once your order has shipped, you will receive an email confirmation with a tracking number. You can also log into your Tama Swim account to check on your order status at any time. All orders that have been shipped can be tracked here https://auspost.com.au/mypost/track
Taxes and Duties
Australian Orders:
For orders shipping within Australia, GST is already added to all prices shown on our website.
International Orders:
Please note we cannot ship to a PO BOX and Customs and Duties are not included. We use a DDU (Delivery Duty Unpaid) service, which means you pay an ex-tax price at the checkout and are subject to any relevant local duties and taxes once the parcel arrives at your country. Please feel free to contact customer service if you have any further queries info@tamaswim.com.au
Authority To Leave
As Tama Swim do not take responsibility of loss or damaged items during transit. If you are unlikely to be home, we recommend to have it delivered to your work instead.
